INTRODUCTON

Thank you for choosing Norebase! We are committed to providing you with the best possible services and walking you through your business set-up and expansions.

We value the privacy of your personal information and recognize that you have the right to protect and secure that data.

This Privacy Policy describes the information Norebase Limited (collectively, “Norebase” “we” or “us”) collects or allows others to collect from you and your computer or device when you use norebase.com or any of its Sites and platforms. Experts, or other interactive services provided by Norebase (collectively, the “Norebase Services” or “Services”). This Privacy Policy also explains how that information may be used and shared and the choices you have to limit or prevent certain uses or sharing of that information.

By using or accessing the Services, you agree to the terms of this Privacy Policy. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy at https://norebase.com, and we will indicate the date these terms were last revised at the top of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that 7-day period.

If you don’t understand a section of our policy or have any questions about our policy might apply to you, please contact us atsupport@norebase.com

The aim of this Privacy Policy is to:

• Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
• Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Services; and
• Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you to understand our privacy commitments to you.

The Legality of Users to Access Services

Our Services generally require users to be at least 18 years of age. Our services may allow users above the age of 18 (such as healthcare providers, parents, and guardians) to submit personal information on behalf of minors. Such users assume full responsibility for their submission, use, and transmission of such information.

Information We Collect

A. Personal Information

We collect personal information required for the particular Service selected on our Sites in order to: (i) carry out the Services ordered by the User; (ii) fulfill the legal obligations and all anti-money laundering policies in the jurisdiction; (iii) communicate any updates and progress in the Services ordered on the platform. This information includes your name, address, age, ID documents (International Passport), phone number, email address, etc.

B. Information You Provide Directly Through Our Services

We, and service providers and partners working on our behalf, will collect any information that you choose to provide directly through our Services. For example, such information may be collected when you:

• Register for an account or other content access.
• Register to receive an email newsletter.
• Email, text, or otherwise share content provided via our Services.
• Contact us with a message.
• Make a purchase from us.
• Generate, post, upload, or otherwise submit to our Services user-generated materials.
• Register for one of our events or contests.
• Apply for a job, internship, or fellowship with the Company.
• Participate in a survey.

We also may ask you (especially via mail from support@norebase.com) to provide other information about yourself for various other purposes that we specify or make apparent at the time of collection.

C. Information We Collect Through Automatic Data Collection Technologies

We, our service providers, and our vendors and partners working on our behalf automatically collect certain information about your computer or device and your interactions with our Services through certain tracking technologies. Depending on which Services you use and how you access them, the information collected automatically may include:

• Your navigation path through the Services.
• Information about your interactions with our email messages, such as links clicked on and whether messages were opened or forwarded.
• Any error you encountered during your use of the Services.

This information helps us improve our Service and to deliver better and more personalized service, including by enabling us to:

• estimate our audience size and usage patterns.
• store information about your preferences, allowing you to customize your Services according to your individual interests.
• speed up your searches.
• recognize users when they return to use our Services.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies) Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.

The information so gathered through cookies may include:

• the date and time when you access our Website;
• the Website pages that you view and any download that you may make through such pages;
• whether or not such viewing or download is successful;
• the internet address of the Website or the domain name of the computer or device from which you access our Website;
• the operating system of the machine running your web browser; and the type and version of your web browser.

Kindly note that you may reject all or certain cookies that are used by our Website and you may also modify your web browser preferences to do so. Nevertheless, kindly note that if you reject all cookies, you might be unable to use some of the services available on our Website. Moreover, kindly note that you may set your browser in a certain way in order to be notified when you receive a cookie so that you have the option to choose whether to accept the cookie or not. In this regard, you should note that if you do so, this may materially distort the quality of service and data you receive. Thus, you would be doing this at your own risk.

How We Use the Data We Collect

We use information that we collect about you or that you provide to us, including any personal information of you or any other person whose authority you have to provide for the provision of the Services:

• To present the Services and their contents to our users.
• To provide us with information, products, or services that users request from us.
• To fulfill any other purpose users intend it.
• To provide users with notices about their accounts or subscriptions, including expiration and renewal notices.
• To carry out your obligations and to enforce your rights arising from any contracts entered into between us and our users, including for billing and collection.
• To notify users about changes to the Services or any products offered or provided to users.
• To allow users to participate in interactive features available on our Services.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at support@norebase.com.

How We May Disclose Your Information

We may disclose personal information to our partners, and statutory authorities, that we collect or you provide as described in this privacy policy:

• To fulfill the purpose for which you provide it, i.e. to carry out the Service you requested.
• For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Norebase, our customers, or others.

Data Retention

We keep your personal information only as long as necessary to provide you with the Norebase Services and for legitimate and essential business purposes, such as maintaining the performance of the Norebase Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal information for as long as you are a user of Norebase Services.

If you request, we will delete or anonymize your personal information so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal information, including situations such as the following:

• If there is an unresolved issue relating to your accounts, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal information until the issue is resolved;
• Where we need to retain the personal information for our legal, tax, audit, and accounting obligations, we will keep the necessary personal information for the period required by applicable law; and/or,
• Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

Security

We employ physical, electronic, and managerial safeguards in an effort to secure the information we collect. These safeguards vary based on the sensitivity of the information. Because no security system is impenetrable, however, we cannot guarantee the security of our databases or that information you supply will never be intercepted, accessed, or disclosed in a manner that is inconsistent with this Privacy Policy. Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text messages, or other mobile transmissions.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Third-Party Links, Sites, and Services

Our Services contain links to other sites, applications, platforms, and services operated by third parties whose privacy policies we don't control and may differ significantly from ours. For instance, clicking or tapping on a sponsorship credit or some third-party logos on Norebase Services will take you to an entirely different site or service that may collect, use and share information in ways that Norebase would not. You also may access Norebase content and the Norebase Services from a third-party site or service that may collect, use and share information in ways that Norebase would not. Norebase is not responsible for the content or privacy practices of these third-party services and we recommend that you familiarize yourself with the privacy policies of any such sites or services you visit or access.

Compliance with the General Data Protection Regulation (GDPR)

Norebase provides services to clients from across the world. Consequently, we will like to confirm to you that as an EU citizen, your privacy rights under the GDPR are fully protected by your use of Norebase Sites. Any information containing personal data shall be handled in accordance with all applicable privacy laws and regulations, including without limitation to the GDPR and equivalent laws and rules. If for the performance of the Services, it is necessary to exchange personal data, Norebase shall ensure that the use of your data by authorised vendors and partners shall be in compliance with the GDPR.

Unsolicited Advertising Policy

Norebase Limited (“Norebase or We”) values the privacy of its users and is dedicated to ensuring that our brand and website are not publicized using unsolicited e-mail messages, also known as spam. We require that all emails promoting Norebase or its products are sent only to clients who have agreed to receive such messages. Unsolicited advertising can be disruptive and intrusive to the user experience. This policy outlines the prohibitions and consequences of advertising www.norebase.com (Norebase site) through unsolicited messages.

Scope

This policy applies to all individuals and entities, including, but not limited to, employees, contractors, affiliates, partners, and users of www.norebase.com . The policy also covers all platforms, channels, and media where unsolicited advertising may occur, including email, SMS, social media, instant messaging, and any other forms of digital or physical communication.

Definition of Unsolicited Advertising

Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is unsolicited e-mail or spam.

Examples of unsolicited advertising

• Any email message that is sent to a recipient who had previously signed up to receive newsletters, product information or any other type of bulk email but later opted-out by indicating to the sender that they did not want to receive additional email, then that email is spam.
• Any email message that is sent to recipients that have had no prior association with the organization or did not agree to be e-mailed by the organization is spam.
• Any email message that is sent to a recipient without a way for a person to opt-out or request that future mailings not be sent to them, is spam
• Any email message that does not have a valid email address in the From Line is spam.
• Any email message that contains any false or misleading information in the header, subject line or message itself is spam
• Any email message that promotes an adult web site is spam, unless the recipient has specifically requested information from that website.
• Any message that is sent to e-mail addresses that have been harvested off of web sites, newsgroups, or other areas of the Internet is spam.

Policy

• Before users can receive messages, advertising or promotions from www.norebase.com , such a user must have agreed to receive such messages. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages
• We require that all emails promoting www.norebase.com or its products are sent only to users who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages.
• If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please contact our abuse department. We will immediately investigate all allegations made related to unsolicited messages.

As a User kindly remember the following as you use www.norebase.com :

• Your email address is safe with us.
• We never sell or share your email addresses with other companies.
• You can unsubscribe at any time.
• We require that each email message sent out from www.norebase.com includes an easy way for subscribers to remove themselves via an unsubscribe link
• If you receive a newsletter or email and decide you don’t like it, simply click the unsubscribe link at the bottom of the email.

Reporting and Monitoring

Norebase encourages users and the public to report any unsolicited advertising or promotion of our website to our designated email address: support@norebase.com

We will investigate all reports and take appropriate action to prevent further occurrences.

We also monitor our brand mentions and online presence to identify and address any instances of unsolicited advertising.

Consequences of Violating this Policy

Individuals or entities found to be in violation of this policy may be subject to legal action, including but not limited to:

• Cease and desist orders;
• Injunctions
• Monetary damages; and
• Termination of any existing partnership, contract, or affiliation with Norebase

Norebase reserves the right to ban or block individuals or entities from accessing our website or using our services if they are found to be in violation of this policy.

Revisions and Amendments

Norebase reserves the right to revise or amend this policy at any time. Any changes to this policy will be communicated to all relevant parties and posted on our website. By using or engaging with www.norebase.com , you agree to abide by this policy and any future revisions or amendments

Contact

If you have any question, request or complaints, or you require further information not already provided in this Privacy Policy, please contact us by sending an email to support@norebase.com.

Last updated January 23, 2024